- August 30, 2010
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In 2007 APQC conducted a Collaborative Benchmarking study, Recruiting, Selecting, and Retaining Talent, to learn how best-practice organizations determine their talent needs; strategize and act accordingly; retain high-performing employees; and then measure their sourcing, recruitment, and selection practices. Abbott Laboratories, Booz Allen Hamilton, Lincoln Financial Group, Microsoft, TELUS, and Textron were identified as best-practice organizations and studied via surveys and site visits. The following article lists the 18 principle findings from this research.