Q&A Summary from the January 2014 BE Webinar: Creating a High Performance Work Culture



On January 29, 2014, APQC conducted a webinar with Mark Hordes, Senior Consultant and Managing Principal at Mark Hordes Management Consulting, LLC, describing a high performance organization framework for creating and achieving an inspired work culture. The framework includes eight critical success factors and their supportive behavioral characteristics that enable a sustainable, high performance work culture.

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