Promoting Collaboration Across Physical, Structural, and Conceptual Boundaries



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In most organizations, employees must grapple with an assortment of boundaries, from geographic distance to divisions between functions and business units. This article describes how collaboration across boundaries can benefit people and organizations, the challenges that impede this type of collaboration, and how knowledge management (KM) can help break down barriers and promote a more open environment.

The article draws on insights from APQC's 2009-2010 KM Advanced Working Group and includes in-depth case examples from ConocoPhillips and IBM.

Comments (1)

Very insightful paper

Very insightful paper mentioning real obstacles in open collaboration, however in today's organisations most of these barriers have been removed with the help of technologies.

Saurabh Shukla

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