Process Measures: A Goal Worth Pursuing



  • Type:
  • Published:
  • June 3, 2016
  • Author:
  • Michael Sims
  • Pages:
  • 7
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Mature process management depends on well-defined and well-implemented process measures. This article is for organizations that are looking to go beyond the exercise of standardizing processes to achieve a higher level of process management maturity, as described in APQC’s 2015 Putting the PCF into Action research.