Process Complexity

 

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  • Type:
  • Published:
  • December 16, 2010
  • Author:
  • Jeff Varney and John Tesmer
  • Price:
  • Member: FREE
Classic Content

Defining processes can begin simply enough, but organizations often underestimate the complexity of many of their processes. In this recording from APQC's 2010 Member Meeting, Jeff Varney, APQC senior process improvement adviser, illustrates the complex nature of processes and the importance of devoting enough attention and resources to the task of process mapping and definition.

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