Process Capability: Knowing Where Your Organization Stands

 

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  • Type:
  • Published:
  • March 30, 2010
  • Author:
  • Jeff Varney
  • Price:
  • Member: FREE
Classic Content

Jeff Varney, senior adviser and process improvement practice lead at APQC, describes different levels of process capability and where most organizations say they are. He also discusses Air Products and Chemicals' highly effective, balanced view of its organizational capabilities in terms of businesses, functions, and processes.

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