Process Audit Fundamentals (Webinar Wrap-Up)

 

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A well-designed process audit is scoped in a way that aligns with the organization’s strategic goals and priorities and draws from a variety of methods to validate audit data. A process audit leads to actionable insights that, if presented effectively, help decision-makers move forward on process improvements effectively and efficiently. In a 2019 APQC webinar, Jeff Varney (director, advisory services at APQC) and Jonathan Kraft (project manager, advisory services at APQC) outlined the key components of an effective process audit. The webinar focused on the four key stages of a process audit: plan, collect, analyze, and report