- December 16, 2011
- Member: FREE
APQC's 2011 Process Conference started several conversations about process management, particularly among those who attended the conference working sessions. In this presentation, APQC's Jeff Varney goes over the conclusions drawn in the working sessions and discusses their implications with call participants. He explains the characteristics of basic, intermediate, and advanced process management programs, how conference attendees ranked the maturity of their organizations, and how those organizations can excel in each of APQC's Seven Tenets of Process Management.
You may be interested in this related article: Practitioner Insights into the Seven Tenets of Process Management.