Personalize Knowledge Management: Carla O'Dell at APQC's 2013 KM Conference

 

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  • Type:
  • Published:
  • June 6, 2013
  • Author:
  • Carla O'Dell
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  • Your Price: FREE

In this video clip from APQC's 2013 knowledge management (KM) conference, CEO Carla O'Dell discussed four ways how KM can be personalized for a better experience.

  1. Embed KM in the flow of work.
  2. Fit the tool to the need.
  3. Add social search.
  4. Make it fun.

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