Performance Measurement: How It's Done

 

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  • Type:
  • Published:
  • March 18, 2010
  • Author:
  • Chris Gardner; Cindy Hubert
  • Price:
  • Member: FREE
Classic Content

APQC's Cindy Hubert, Chris Gardner, and Jeff Varney report the findings of a recent survey of over 220 organizations on measurement. They incorporate those findings into years of expertise to offer advice on how to gain buy-in for measurement, how to align measures with business processes, and how to sustain the value attained through measurement.

Click here to download the slides from this presentation.

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