- March 3, 2017
- Member: FREE
Chances are, many CFOs, controllers, and finance managers would say that their payroll processing, as a whole, is cost-effective, efficient, and timely. They’d probably also say that the three underlying processes—“report time,” “manage pay,” and “process payroll taxes”—deliver the level of service quality needed to keep internal business customers happy.
A new review of benchmarks from APQC’s Open Standards Benchmarking® database suggests that it may be time to take a fresh look. Here we focus on the overall process group and its three underlying processes.