Payroll: Impact of Systems Cost



Chances are, many CFOs, controllers, and finance managers would say that their payroll processing, as a whole, is cost-effective, efficient, and timely. They’d probably also say that the three underlying processes—“report time,” “manage pay,” and “process payroll taxes”—deliver the level of service quality needed to keep internal business customers happy.

A new review of benchmarks from APQC’s Open Standards Benchmarking® database suggests that it may be time to take a fresh look. The metric under the spotlight in this article is: systems-related cost per employee paid. This measure is calculated based on responses to questions in APQC’s Open Standards Benchmarking® for Payroll.


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