Overcoming Organizational Resistance - UPS Case Study



  • Type:
  • Published:
  • February 13, 2013
  • Author:
  • Abigail Heller
  • Pages:
  • 9
  • Price:
  • Member: FREE

In this case study, UPS discusses how they work to overcome resistance to change. It discusses the organizational approach to managing conflict, resisters, and advocates during process management change.

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