An Out-of-the-Box Approach to Finding Colleagues: Expertise Location at Pfizer Global Supply



  • Type:
  • Published:
  • April 28, 2014
  • Author:
  • Paige Kane
  • Pages:
  • 36
  • Price:
  • Member: FREE

This presentation describes how Pfizer Global Supply designed an "out of the box" expertise location system by leveraging its existing SharePoint functionality. In doing so, Pfizer has been able to come up with a cost-effective knowledge management (KM) solution that is key to its overall KM strategy.

During this presentation, Pfizer's Paige Kane describes how APQC's Process Classification Framework (PCF) was used to design this system, helping you understand the elements that were incorporated from cross-industry lessons learned. She also shares the lessons Pfizer has gathered to date and the timelines and communication strategies it used for deployment.

Click here for an overview of this presentation.


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