Organizational Structure of the Benchmarking Function and Its Potential Consequences



  • Type:
  • Published:
  • February 1, 2010
  • Author:
  • Michelle Cowan
  • Pages:
  • 3
  • Price:
  • Member: FREE
Classic Content

According to APQC's 2009 State of Benchmarking study, full-time, centralized benchmarking functions are rare. Although this reality makes sense based on the nature of localized improvement efforts, there are some potential risks associated with fully decentralized benchmarking functions and unfocused employee assignments.

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