- January 28, 2011
- Rachel Brill, Cindy Hubert, Angelica Wurth, and Jeff Varney
- Your Price: $50.00
- Member: FREE
Business process management (BPM) at Rockwell Collins heightens the quality of the organization's products and helps it stay competitive. This case study from APQC's 2009 Operating Tactics in Tough Times study examines the models and practices Rockwell Collins uses to manage its processes, measure its process maturity, and continue to improve, despite ever-changing business conditions.