Nine Steps to Make Knowledge Management a Reality at Your Organization

 

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Knowledge management (KM) is a vital part of any business strategy. Acknowledging this, many top executives have become champions of knowledge capture and transfer, best practice replication, cross-functional communities, internal expertise location, and virtual collaboration. In this article, APQC President Carla O'Dell offers advice to executives who want to start taking advantage of KM at their organizations.

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