Next Generation Shared Services Centers (slides)



  • Type:
  • Published:
  • April 1, 2013
  • Author:
  • APQC
  • Pages:
  • 55
  • Price:
  • Member: FREE

In these slides from a webinar, Brad DeMent and Jerred Crosby of ScottMadden talk about how organizations can leverage five guiding principles that are common traits with successful organizations that service broad diverse customer bases.

Click here to listen to a recording of the presentation.

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