Newport News Shipbuilding's Process Improvement Database



  • Type:
  • Published:
  • September 13, 2011
  • Author:
  • APQC
  • Pages:
  • 3
  • Price:
  • Member: FREE
Classic Content

Employee feedback is necessary to make sure that improvements are contextually relevant, profitable, and well-communicated to the work force. To collect and act on employee feedback, Newport News Shipbuilding uses a process improvement database (PID). This article explains how Newport News Shipbuilding's PID works and the benefits it and similar systems can provide other organizations.

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