NEA's Embrace of Empowerment Evaluation Puts Staff Members at the Controls



  • Type:
  • Published:
  • March 1, 1999
  • Author:
  • APQC
  • Pages:
  • 8
  • Price:
  • Member: FREE
Classic Content

In developing a formal assessment, measurement, and evaluation system to coincide with its recent organizational transformation, the 2.4 million-member National Education Association opted to place significant decision-making responsibility in the hands of its 500-plus employees. This "empowerment evaluation" approach has increased the ability of NEA staff members to examine critical outputs that enable achievement of the organization's strategic focus and has enhanced accountability across the board.

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