Models for the Transfer of Best Practices: Site-to-Site Transfer Through Communities and Networks



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The facilitated transfer of best practices is a structured approach for identifying and replicating successful processes and methods across an organization’s various business units, groups, and/or locations. In most cases, the goal of transfer is to close performance gaps and bring similar units up to a consistent level of high performance. APQC’s research has identified three common models to enable the transfer of best practices:

  1. the create, validate, and disseminate transfer model;
  2. site-to-site transfer via communities and networks; and
  3. the self-assessment transfer model.

This article describes the second model, in which communities of practice or other employee-driven networks collaborate to identify, vet, and share successful practices.


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