- March 28, 2016
- Jean-Claude Monney
- Member: FREE
At APQC’s November 2015 MENA Conference in Dubai, Microsoft Corp. Global Knowledge Management (KM) Lead Jean-Claude Monney shared how to use a strategic framework to plan and communicate a KM program implementation, how to use KM analytics, and the importance of culture for a successful KM program.
These are the speaker slides from that presentation. You can access APQC's session overview here.