Measuring the Value of Business Process Management

 

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  • Type:
  • Published:
  • December 16, 2010
  • Author:
  • Matt Foste and Sondra Holt
  • Price:
  • Member: FREE
Classic Content

In this clip from APQC's 2010 Member Meeting, Matt Foste and Sondra Holt of Williams Exploration & Production answer an audience member's question about how their organization's process management group calculates the impact of process management on the bottom line.

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