Measuring the Impact of Lessons Learned at U.S. Army ARDEC

 

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The United States Army Armament Research, Development and Engineering Center (ARDEC) was among the best-practice organizations studied as part of APQC's Collaborative Research study, Cutting the Cost of Not Knowing: Lessons Learned Systems People Really Use. This article explains how ARDEC measures the effectiveness and impact of its lessons learned process.

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