Measuring the Impact of Knowledge Management: Three Approaches That Yield Results



Classic Content

In this short article, APQC President Carla O'Dell describes three approaches that she has found to be particularly effective for measuring knowledge management programs.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options