Measuring the Impact of Knowledge Management - July 2010 KM Community Call



  • Type:
  • Published:
  • August 9, 2010
  • Author:
  • Chris Gardner and Cindy Hubert
  • Price:
  • Your Price: FREE
Classic Content

This recording features APQC Executive Director Cindy Hubert and APQC Director of Performance Improvement Chris Gardner introducing practical tools and techniques for measuring the impact of knowledge management (KM) on business outcomes. Topics include which measures and measurement tactics work best and how your organization can calculate the tangible benefits of its KM activities.

Click here to view the slides from this presentation.

Comments (0)

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <i> <b> <u> <p>
  • Lines and paragraphs break automatically.

More information about formatting options

By submitting this form, you accept the Mollom privacy policy.