Measuring the Impact of Knowledge Management - Caterpillar Inc. (Case Study)



  • Type:
  • Published:
  • February 24, 2004
  • Author:
  • APQC
  • Pages:
  • 7
  • Price:
  • Your Price: $50.00
  • Member: FREE
Classic Content

Caterpillar Inc. was among the leading organizations examined as part of APQC’s Collaborative Benchmarking study Measuring the Impact of Knowledge Management. This case study provides a comprehensive overview of Caterpillar's strategy and processes for evaluating KM activities and outcomes.



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