Measure What Matters: Aligning Performance Measures with Business Strategy (Best Practices Report)

Published On:
May 27, 2000
Authored By:
APQC
Members-Only Content:

Learn from leading organizations how to design, implement and operate a performance measurement system in Measure What Matters: Aligning Performance Measures with Business Strategy.

Key findings are grouped into the following sections:

  • Designing the Performance Measurement System
  • Implementing and Operating the Performance Measurement System
  • Communicating and Driving Behaviors