Mapping Lessons Learned at NASA (Webinar Q&A Summary)

 

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During APQC’s August 2016 KM Community Call, NASA Goddard Space Flight Center’s Chief Knowledge Officer, Dr. Edward Rogers, and Knowledge Management Lead, Barbara Fillip, shared how Goddard has designed a KM program to fit the needs of the organization, focusing on one of the most essential aspects of the program: the process for documenting lessons learned from projects using concept maps.

This article offers highlights from the question and answer session that followed the webinar.

 

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