- June 27, 2019
- Holly Lyke-Ho-Gland
- Member: FREE
APQC conducted a survey to garner insights into KPI management challenges. The survey explored the KPIs that organizations use to manage operations, their alignment to organizational goals, and the role that measures and reporting make on the decision-making process.
This article discusses:
- What practices do manufacturers use to execute their KPI reports?
- What are the manufacturers’ collection and reporting gaps?