Managing Cross-Functional Business Processes Using APQC's Process Classification Framework

 

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  • Type:
  • Published:
  • November 18, 2010
  • Author:
  • Jeff Varney and John Tesmer
  • Price:
  • Member: FREE
Classic Content

Business processes typically cross functional lines. In this presentation from APQC's 2010 Member Meeting, Jeff Varney and John Tesmer explain how to use APQC's Process Classification Framework (PCF) to understand how individuals within different functions interact to perform processes. They also offer insights into other ways process frameworks can be leveraged to understand and manage business better.

Click here to download the slides from this presentation.

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