Make Engaging Employees a Partnership

 

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When it comes to crafting a strategy for employee engagement, human resources (HR) should serve as a key facilitator of employee engagement within the organization and provide centralized tools, templates, and processes. But the responsibility for employee engagement should reside with front-line supervisors and managers. Senior leadership’s responsibility is to provide executive championship and act as role models. All three best-practice partners from APQC’s Collaborative Benchmarking study Rewarding, Engaging, and Retaining Key Talent agree.

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