Maintain Strong Accountability for Content Review, and Don't Hesitate to Dispense with Materials of Questionable Value



The best-practice organizations in APQC's Connecting People to Content study maintain strong content review processes to ensure that resources stay accurate and up-to-date. The organizations accomplish this through a combination of mechanisms, including assigning clear ownership for content and repositories, establishing fixed review cycles, and not being afraid to dispose of materials that have not been updated or used in a given timeframe.

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