Life in the Trenches: Building a KM Program from the Ground Up at Liberty Mutual



Liberty Mutual, based in Boston, is a diversified global insurer with more than 50,000 employees and one of the largest property and casualty (P&C) insurers globally. At APQC's 2015 Knowledge Management (KM) Conference, Beth Houlis, who is developing and implementing a KM program for the IT organization at Liberty Mutual, spoke along with Mary Ellen Sullivan, who is doing the same thing within Liberty Mutual's commercial insurance underwriting group.

Click here to view slides from this breakthrough session overview.


Comments (1)

What a prodigious addition to

What a prodigious addition to Liberty Mutual as a whole. Bravo!

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