KPI Metrics from Top Performers in General Accounting and Reporting



In mid-2014, APQC and IBM collaborated to explore the following question: "Looking at APQC process benchmarking data, what can we reliably say about the top performers in the realms of general accounting and reporting?" We wanted to better understand the finance teams that clearly excel when ranked according to four dimensions of process productivity:

  • Low cost
  • High process efficiency
  • Low cycle time
  • High staff productivity

The data report includes metrics and analyses based upon the top performers, along with a look at how the top performers compared with other groups. This article describes how well the top performers did in the six key performance indicators (KPIs) compared to organizations that answered the same questions.

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