KPI Metrics from Top Performers in Accounts Payable

 

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In mid-2014, APQC and IBM collaborated to better understand the accounts payable teams that clearly excel when ranked according to four dimensions of process productivity:

  • Low cost
  • High process efficiency
  • Low cycle time
  • High staff productivity

The corresponding data report includes metrics and analyses based upon the top performers, along with a look at how the top performers compared with other groups. This article describes how well the top performers did in the eight accounts payable key performance indicators (KPIs) compared to organizations that answered the same questions.

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