Knowledge Transfer for New Employees at Nalco Company

 

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Dan Flynn, knowledge management (KM) manager at Nalco Co., talked about the organization’s onboarding process for its sales and services employees at APQC’s 2013 KM conference. Nalco’s program is a 26-week period where new field sales engineers are put through a rigorous process that not only includes their day-to-day responsibilities, but exams, readings, and training.

Click here to view the slides of this breakout session overview.

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