Knowledge Management at Michelin North America

 

Details

  • Type:
  • Published:
  • November 5, 2012
  • Author:
  • APQC
  • Pages:
  • 4
  • Price:
  • Member: FREE
Classic Content

The following profile is part of an APQC series highlighting notable knowledge management (KM) programs in certain industry segments. Michelin North America was selected for inclusion in the rubber and plastics industry group. The profile summarizes: „

  • Michelin’s business model and market position,
  • drivers of its KM program, „
  • its approach to KM, „
  • its KM governance and reporting structure, „
  • its KM measurement strategy, and „
  • unique features of its program.

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