- October 31, 2011
- Paul Penaloza and Mike Yokell
- Member: FREE
These are slides from APQC’s October 2011 knowledge management (KM) community call presentation. The call featured Paul Penaloza of APQC and Dr. Mike Yokell of Lockheed Martin discussing the importance of KM maturity and the potential return on investment associated with higher KM maturity levels.