KM at Bombardier: Competency Management, Communities, and Strategy: Webinar Q&A Summary

 

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On May 21, 2015, Marco Beaulieu, Head of KM practice, and Magali Deschenes, KM advisor, spoke on an APQC Community Call webinar to share experiences with Bombardier’s KM program. Topics included communities of practice, change management, and Bombardier’s new inter-generational knowledge transfer project.

At the conclusion of the webinar, Marco Beaulieu and Magali Deschenes responded to questions from the audiences. This article offers highlights from that Q&A session. The questions are grouped into broad themes: training and competency management, communities, and strategy.

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