Key Sales and Order Management Benchmarks at a Glance: Services Industry

Prepared using APQC’s Open Standards Benchmarking® data in Sales and Order Management, this article highlights important sales and order management benchmarks for organizations in the services industry. Metrics provided look at:

• cost effectiveness,
• cycle time,
• process efficiency, and
• staff productivity.

Part of:

• Sales and Order Management Key Benchmarks (Collection)