Key Procurement Benchmarks at a Glance: Retail and Wholesale Industry



With data from APQC’s Open Standards Benchmarking in procurement, this article highlights procurement benchmarks for organizations in the retail and wholesale industry.

Metrics provided include:

  • total cost to perform the procurement process,
  • average supplier lead time,
  • percentage of purchase orders approved electronically, and more.

Comments (2)

Rajat, Thank you for your


Thank you for your comment. The benchmarks for this industry can include both merchandise and indirect purchases. Respondents to the Open Standards Benchmarking assessment are asked to provide information for their subset of the organization rather than the organization as a whole.

This is great information.

This is great information. Do the Procurement benchmarks for Retail/Wholesale Industry cover procurement for "Goods for Resale" (store merchandise) or "Goods Not for Resale" (office supplies, store fixtures etc) , or both?

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