Joint Knowledge Management and Business Excellence: Webinar Q&A Summary



On September 18, 2014 APQC's advisory services practice leadsTravis Colton, Jim Lee, and Jeff Varneyhosted a panel discussion to illustrate, not just through concept but by using actual examples, how organizations can take advantage of a holistic strategy encompassing a combination of process, quality, and knowledge management. This article summarizes the question and answer portion of the panel discussion webinar

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