- March 18, 2010
- Rory Chase, APQC, and ConocoPhillips
- Member: FREE
This recording provides information on the 2009 Most Admired Knowledge Enterprises (MAKE) study, conducted by Teleos and The KNOW Network. In the first half, Teleos Managing Director Rory Chase describes the history of the MAKE award and announces the 2009 North American winners. In the second half, MAKE winners APQC and ConocoPhillips share attributes of their knowledge programs that have contributed to their success.