- May 31, 2011
- Elissa Tucker and Rachele Williams, APQC
- Member: FREE
To be successful, employee engagement efforts cannot be stand-alone endeavors, or even a set of activities. Rather, employee engagement must be a journey and ingrained in an organization’s culture. That is the conclusion of this article, originally published in the May 2011 issue of WorldatWork's workspan magazine. Written by APQC's Elissa Tucker and Rachele Williams, the article reports the findings of APQC's Collaborative Benchmarking study Rewarding, Engaging and Retaining Key Talent.