Integrating Process and Knowledge Management to Improve Performance: Amgen Case Study

Published On:
March 05, 2018
Authored By:
APQC
Members-Only Content:

This case study outlines the results of a completed pilot that is currently being evaluated as part of incorporating Knowledge Management into Amgen’s internal process and Quality Management System.

 

Type:
Case Study
Topics:
Process Improvement, Process and Performance Management, Process, Organizational Improvement, Knowledge Retention and Transfer, Knowledge Mapping and Flow, Business Process Management (BPM)

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