- May 13, 2016
- Robert Armacost, Scott Leeb, Bernard Palowitch, Simon Trussler
- Member: FREE
At APQC’s 2016 KM conference, representatives from KM consulting firm Iknow LLC described innovative technology solutions that are expanding what’s possible in KM. The speakers focused on four areas they see as particularly promising: managing digital assets, capturing tacit knowledge in a structured format, enhancing situational awareness, and building content intelligence. For each area, they outlined the business case for new technology, described how the tools work, and shared examples of recommended vendors based on their experiences.