- May 13, 2016
- Christina Anderson and Valerie Heerwagen
- Member: FREE
Novartis’ Christina Anderson, associate director of project management, and Valerie Heerwagen, associate director of knowledge management, presented at a breakout session at APQC's 2016 Knowledge Management (KM) Conference. Anderson and Heerwagen discussed how their organization’s knowledge center team developed a tool for sending relevant information to employees throughout the enterprise.