Include Process Measures as Part of Performance Measurement

Published On:
July 23, 2013
Authored By:
APQC
Members-Only Content:

Having a strong performance measurement program can be a key component in realizing organizational success. Best-practice organizations can cite positive impacts on a number of outcomes due to measuring processes. This discussion examines correlations between performance measurement systems and process measures. Essentially, best-practice organizations use a diverse blend of process-related measures that can help create a holistic view of process measurement, and it provides unique insights into operating-level activities.

Also found in Using Metrics that Drive Bottom Line Value (Collection)
Type:
Articles
Topics:
Process and Performance Management, Performance Measurement, Measurement, Measurement, Corporate Performance Measures

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