- April 23, 2012
- Beth McCoy, Richard McDermott, and Loraine McLellan
- Member: FREE
Many organizations are wrestling with knowledge transfer approaches for a multi-generational work force, potential knowledge gaps associated with impending Boomer retirements, and the intricacies of retaining knowledge unique to their missions. At the U.S. Army Natick Soldier Research, Development and Engineering Center, the chemical technology team was selected to pilot various knowledge transfer methods and pioneer new approaches for capturing knowledge from technical experts. The lessons the team has learned, both in terms of tactical methods and the strategic approach, may inform the way you tackle the challenges of engaging professionals in a dynamic future environment.
Beth McCoy of the U.S. Army Natick Soldier Research, Development and Engineering Center; Richard McDermott of McDermott Consulting; and Loraine McLellan of GeoStrategy Consulting delivered this presentation at APQC’s 2012 knowledge management conference.